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4.6
165 Reviews
5
76% (125)
4
16% (26)
3
2% (3)
2
3% (5)
1
4% (6)
93% Recommend this product (153 of 165 responses)
By Charlotte
Indianapolis, Indiana
Optimmune is a Great Product!
April 11, 2021
We are very happy with Optimmune that we get through Entirely Pets Pharmacy. The product is great and helps our dog's eyes. Our dog is on this medication long-term. We also appreciate any discounts offered! We get complete orders every time, and we get them quickly. If there is ever an issue, the Customer Service Representatives are helpful, efficient, and know whom to contact to resolve any issue. We really appreciate Entirely Pets Pharmacy and its staff.
Pros
  • Accurate
  • Quick
  • Efficient
  • Great Customer Service
By john g.
Minnesota
optimune pricing
April 3, 2021
Finally, I have found someone who realizes I'm treating a dog and not a human. I have had to pay $70.00 + for the Optimune over the past two years.
By John
Sacramento
As always....
March 31, 2021
Fast delivery at a great price!
By Parker B.
Oregon
Fast shipping
March 18, 2021
Got my dog's medicine very quickly and ordering was pretty straightforward.
By Olivia O.
Oregon
The tube splits and wastes all the product
March 12, 2021
Obviously I like this product because it keeps my dog's eye healthy, but very frustrated with the tube! Twice now it's broken on the sides letting the gel leak out, and it's wasted most of the product. One tube should last me 3ish months, but it's only been a month and I have to get a new one. Very annoying just because it's so expensive!
By Eugene p.
Round lake Illinois
Great product
March 4, 2021
I have Been ordering from them for a while. This past order I guess because they change the computer screens or something on your ordering my order seem to be delayed for a while and finally they had the tracking number sent to me and I was able to track it but are there and then that one problem they’ve been great

Merchant Response:Thanks for your patience Eugene. We did upgrade our office+warehouse software and some orders could have shipped out faster. We are going through growing pains. We hope to have you as a long-time customer and we will be better than ever on your next order. Take care!
By Russ
Indianapolis
Effective and Expensive
February 25, 2021
Optimmune helps my 14-year old pug’s chronic dry eye. The vet’s instructions are to use it twice daily, indefinitely. It’s pricey $50-$65 for such a small 3.5 gram tube!
By Dave
Arkansas
Good value.
February 6, 2021
Good value. Good service and shipping.
By Leonard R.
Jacksonville FL
Price increased
January 30, 2021
If you're going to increase the price by that much, I might as well get it from the vet. It's only a few dollars more.

Merchant Response:Hi Leonard, we understand about the price. We will continue to do our best to keep the price as low as possible. Give us a call, we'll see what we can do for you.
By Rae
So. CA
Eye ointment
January 2, 2021
Fast and courteous service. I appreciate that they get the refill orders from the Vet quickly and then mail out the prescription so that the medication does not run out. Thank you.
Pros
  • Quick service and good pricing
Cons
  • Haven't found any yet
By Susan
Maryland
Only alternative I can find
December 30, 2020
I previously ordered this medication from a compounding pharmacy. It was oil based eye drops and seemed to provide more relief for my dogs chronic dry eye. This is more expensive and less effective but it is all I can find.
Cons
  • Price
  • Less effective
By Robin M.
Cedar creek
Product is great .... getting it is a problem
December 30, 2020
My dog had to have this medication for his eyes. There is no alternative and without it he would be miserable. It’s is expensive and in no longer eligible for the 15% discount. My vet has to fax it multiple times to the company and then weeks later I get an email if I don’t receive my shipment in the next day or two to call. I call and am told it is on back order. I have to find another reliable source for this medication because I can’t depend on your company.

Merchant Response:Hi Robin, we are working every day to keep prices as low as possible. This medication is quite expensive. We couldn't keep giving 15% off on this product. We apologize. Give us a call for your next order.
By Jessica
Newport Coast, CA
Quality Medication at the best price!
December 20, 2020
My vet charges nearly double for this! It has done wonders for my dog's eyes - fixing his dry-eye problems.
Pros
  • great price
By Judith
NH
Good deal
December 18, 2020
Finding this deal on Optimmune was great. The price was $10 cheaper than other sources. Who doesn’t love saving money?

Merchant Response:Judith, Happy to be of help!
By Laurie
California
Optimmune
December 11, 2020
Best eye drops ever really help my pug with dry eyes and great price !
By Bill N.
CA
Great price and Very helpful staff
December 10, 2020
Great place to shop for veterinarian products.
By Shadow
Frederick MD
One good eye medicine
December 6, 2020
I've been using it for 2 years now and it works well for my dog
By Paige
Madison, WI
Great product!
November 29, 2020
I have to put this ointment in my pug’s eyes twice a day and it helps with his dry eye so he doesn’t get ulcers.
By Anonymous
Mass
My opinion
November 21, 2020
Good product with good price and great service. Thank you.
By Dottie
CA
Good products, great prices, and attentive, timely service
November 15, 2020
I'm so grateful to have found Entirely Pets Pharmacy online. Their prices are so reasonable and their service is outstanding.
By Barb
Tulalip,WA
Optimmune
November 12, 2020
Saved 25% over my vets price
Pros
  • Perfect delivery, great value
By MCC
Pleasanton CA
Really helps
November 11, 2020
Our dog has a detached retina. We noticed her eye was getting goopy. We were told her bad eye was dry and she would need this ointment daily for the duration of her life. I bought the first tube from our vet and then found it here for almost half price! Very easy to get prescription to Entirely Pets Pharmacy and shipping was very fast. Thank you
By Corinne H.
Gig Harbor, Wa
###
November 9, 2020
Product was the same as our original purchase made through our vetrinary. Only difference was the cost. We saved a considerable amount of money. And during this hard times that is extremely important. Along with keeping our pet healthy and safe.
By Teresa
Sardis, Ohio
Awesome prices
September 19, 2020
My 16 1/2 year old Shih Tzu will be on this medication for the rest of his life..best price I found was with Entirely Pets Pharmacy.
By Ginny
Florida
Optimune
September 19, 2020
Great product
By BJ
San Antonio
Re-order of above prescription went flawless
September 11, 2020
Received in timely manner. Satisfied
By Martin
Tucson, AZ
Pretty handy for using
August 27, 2020
Easy to apply, but the tubes are quite small and run out after several weeks.

Merchant Response:We hear you on that Martin. We would fill them with more if we could. Maybe bring it up with MERCK. 3.5g is very lightweight (1/8 ounce).
Pros
  • Does the job, convenient to apply
Cons
  • Expensive and tubes do not contain much medicine!
By Tajblittle
Central MA
Great service and prompt delivery
August 22, 2020
My order came quickly. The team was great ... they tried to assist me with obtaining the RX from my vet. Much cheaper to order online. Thank you!
Pros
  • Cost
  • Auto refill
Cons
  • None
By Kelly
DE Forest, Wi
Best price
August 20, 2020
I had to get this ointment for my new rescue. It was $80 at the vet! Chewy had it for $54. Entirely Pets has it for $40. Thank you for making this affordable so I can make sure my dog has what she needs for her care.

Merchant Response:Doing our best Kelly, Thanks for the glowing review!
Pros
  • Pro
Cons
  • None
By John L.
Nevada City, California
Five star service
August 19, 2020
Customer service was polite and helpful in placing my order. Pharmacy filled my order quickly and sent it in a reasonable time. Overall I could not ask for better service. Keep up the good work!
By Betty
Clearwater, FL
Optimmune for life
August 16, 2020
My doxy has very dry eyes. The vet has ordered optimmune for life both eyes. The tubes are very small, even has a lot air pockets , so I go through 2 tubes a month. I'm only on retirement income. Entirely Pets Pharmacy enables me to afford this for my doxy. More convenient with auto delivery too!
Pros
  • Save money
  • Very convenient
  • Very good customer service
Cons
  • None
By Connie W.
Ohio
Optimmune Ointment
August 12, 2020
Good price and great service.
By Paul
Western Massachusetts
SATISFIED CUSTOMER
August 9, 2020
Given the eye ointment we purchase for our dog requires a prescription, the ordering process, including communication with out local vet's office, is seamless.

Merchant Response:Hi Paul, We hear you loud and clear. We will work on that login. You can checkout as guest any time as well.
Pros
  • Great and easy service when ordering.
  • Acceptable time for order processing, turnaround and delivery.
Cons
  • Difficultly accessing website with my login information.
By Nanci
Eugene OR
Great Bargain!
August 9, 2020
This prescription was literally 50% of what my veterinary clinic charged for the same medicine. My dog has to take it for chronic eye infections and I will get all future refills from Entirely Pets.
By Alicia
Sherman Oaks, CA
Great Product!
August 2, 2020
Our Lhasa mix has chronic dry eye and this is the only thing that makes his eyes look and feel better. Shipping was quick too!
By Suzie
Pebble Beach, California
Optimmune Ophthalmic Ointment for Dogs
July 18, 2020
Again, an important medicine for a dog who recently had Cataract surgery. Highly recommended by his surgeon!!
Pros
  • Taking care of your pet is so important. Thats exactly why I've followed my Vet's
  • recommendation and will be giving my dog this medicine probably for th rest of
  • his life!!
By Wynne
Laughlin, NV
Eye
July 18, 2020
This product along with Ofloxin keeps our little dog's dry eyes in control and experiences no pain.
Pros
  • Protects out little dog's eyes clear and pain free.
Cons
  • Tube is so small, but if very careful, will last about 31/2 weeks.
By Denis
Round Rock, Texas
Great delivery and customer service
July 15, 2020
Very good delivery and customer service. The Optimmune was exactly what our Venetian prescribed. Thank you very much!
By Dolores F.
Alabama
Same great product, but best price
July 9, 2020
We need to use this fairly costly medicine month after month , we checked the price at multiple sites and this was the best price by far!
Pros
  • Same medicine just lowest price. Great customer service.
Cons
  • none
By Paul
Western Massachusetts
Great Product at a Great Price!
July 6, 2020
Our Cocker Spaniel needs an application of this ointment on a daily basis to control his tear production and tear quality. Entirely Pets Pharmacy always has it in stock with quick delivery and at the best price. Easy to coordinate prescriptions with the pharmacy and ophthalmologist. We will definitely be a long term customer for this ointment along with Flea/Tick control and Heartworm RX's.
By Jason E.
OH
Medicine for my dog Bug.
July 4, 2020
It's the best deal on Optimmune.
By Nancy H.
Long Beach, CA
Optimmune
June 17, 2020
Product is fine, but expensive for such a tiny tube.(tube is about half full). I was told by a dog rescue group that it was highly recommended that I continue applying this ointment. The vet that prescribed Optimmune said the chances were high that my new dog would eventually go blind if I didn't keep applying it. I do want to mention that when I placed my order, there seemed to be a glitch in the transaction between Entirely Pets and my vet. Seems my vet's office never received the fax order even though I got an 'Order Placed' email back. Took several calls to get it straightened out. Same thing happened again to my recent order for Comfortis.
By Pete
Houston, tx
Eye meds for dogs
June 14, 2020
I was told by my vet that this gel would help keep my dogs eye from drying out. I have been using it for almost 2 months and it seems to be working. Thanks
By Brenda
Camas Washington
Good buy
June 13, 2020
Fast efficient service
By Dawn
Stuyvesant, NY
Effective eye moisture
June 6, 2020
My yorkie-poo has dry eyes and we put optimuum drops in twice per day. It keeps her eyes lubricated and controls the mucus.
By Alan
Metairie,Louisiana
Great price
May 28, 2020
Great price and fast delivery will buy again.
By Colleen
Illinois
Good
May 27, 2020
Our dog has been ointment 3 times and did not work for our dog we found another medicine that worked better at another place alot cheaper and for medicine that did absolutely nothing for alittle tube for that price I would not pay for it. But every dog is different just like people.our dog needed the medicine in both eyes . Plus with the other medicine we did not need a script we just seen from what last drops he was on and then they told us work for us
By Amy
Worcester, MA
Good stuff, good service!
May 24, 2020
My elderly dog now has chronic dry eye. This does the job. The customer service at Entirely Pets is wonderful as well!
By A R.
West Virginia
Product quantity
May 24, 2020
The tubes that I received are suppose To be 3.5 grams and yet once opened, half the tube is empty. I really disappointed because I have gotten this medication from our Vet and never had this issue. The price was better then theirs, but knowing now that you get less product in the tube it’s about the same cost in the end.

Merchant Response:Hi A.R., This is not normal. We ship the same medication you get from your vet. We don't open the boxes before shipping. They are shipped to you exactly as we get them from our veterinary distribution. This says 3.5g you should get 3.5g. Your pictures are compelling, please give our pharmacist a call. Take care
By Dee
Wheelersburg, Ohio
Dry eye
May 14, 2020
My English Bulldog was diagnosed with dry eye and the medicine was very expensive for me but I found out it was a lot more affordable at EntirelyPets. I put medicine as directed and he is doing much better.

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